1. We offer delivery service using selected courier services and Self Pick Up at our walk in store.

2. Self Pick Up

Location: The Pastels Shop, No.45-G, Persiaran Eco Sanctuary, 8/1C, Eco Santuari, 42500 Telok Panglima Garang, Selangor.

Time:
Monday-Friday: 9.30am - 5.30pm
Saturday: 9.30am - 12.30pm
Sunday: CLOSED

3. Delivery charges

West Malaysia: Flat Rate RM4.90 or purchase RM50 and above for FREE SHIPPING

East Malaysia: Flat Rate RM10 or purchase RM150 and above for FREE SHIPPING

4. Delivery Partner

Pos Laju or Nationwide Express (for selected areas in Sabah & Sarawak)

5. Delivery Lead Time

Ready Stock: 3-7 working days

Pre Order: 10-14 working days

In case of mix order of Pre Order & Ready Stock items, we will follow the lead time for Pre Order items and will ship them out when all items arrived.

6. After received the tracking number from our automatic generated email, please allow 24-48 hours for the tracking number to appear in courier service website.